What customers say:
⭐ “For 19 years, it never surprises me on the professionalism, customer care, and spot on service that I always experience when going to uBreakiFix in Tapestry Park off Southside Blvd in Jacksonville Florida. Today is MLK Jr/ Inauguration day and Anthony was manning the front customer care desk (and repairs) with Kevin working diligently in the back on repairs. CUSTOMER CARE: As a real estate agent who is always on the go for my buyers and sellers, I have to stay connected through my phone at all times working through deals and leads. Recently I had a problem with my USB-C charge port on my Samsung Z-Fold 3 phone. There were two options try to clean it or replace it. Anthony consulted with me gave me his expert opinion, which would save me some money…and a whole lot of time. I opted for them to thoroughly clean it. He stayed at that I could always come back to replace the port later if that solution did not work. I opted for them to clean it. Now my lifeline to work and play is working perfectly with all of my charging cords. (Insert huge smile here!!) CONVENIENCE: What made this experience amazing once again is I was able to schedule the time slot for me to go in and consult with uBreakiFix at 11:00 a.m., get a quick diagnosis while I waited, and provided with multiple solutions within 10 mins. THANK YOU GENTS!!! If y’all ever need any assistance with a home purchase or needing to list a home, then please let me repay the favor by giving you the same quality care that you gave me that I give to all my other customers. Bravo! Always a pleasure, Ed Tooker REALTOR®️ HomeSmart Jacksonville Excellent iPhone battery replacement service.” – Review
⭐ “Came in 1 hour to closing with the back casing lifting off my phone. the gentleman was concise, upfront, and responsive to my many questions about a simple fix. He immediately showed me an offer that would cut my price in half, and he was even patient while I read the fine print (most aren’t). I was concerned about water damage driving up the cost, but he assured me that he would come show me whatever he finds and would not do any additional repairs before talking with me. After starting, he then showed me that there was no water damage, and completed the repair I had come in for with 15 minutes to close. It was a quick, fairly priced, and transparent exchange. I’m very pleased. Excellent iPhone battery replacement service.” – Charlie
⭐ “I was running late because I had to get my cat to the vet right before coming to my appointment. Everyone was so nice. The representative got my back glass replaced and got it back to me within 2 hours it was amazing! I’m a very happy customer and will definitely go back for anything they can fix… Excellent iPhone battery replacement service.” – Lisbeth
⭐ “Will literally provided the best customer service I’ve experienced in a very long time. He guided me through everything that I needed to do when I was freaking out about my computer since I use it for work! Even got it fixed faster than my phone has even been able to be repaired by another company who does very similar things! They broke the same day! Phone is still not repaired but I got my computer back today and it is even better than I could have expected! 10 out of 10 highly recommend!!! They even communicated with me throughout the process and made everything easy. Excellent iPhone battery replacement service.” – Sierra
⭐ “Amazing Service!! The employee that assisted me went above and beyond to make sure that my mom phone was fixed Perfectly before she went on her international trip! The employee at this location made the experience beyond 5 stars! Couldn’t have ask for any better service! DIAMOND CUSTOMER SERVICE! My go to fix it location for now on! Excellent iPhone battery replacement service.” – Rob
⭐ “Anthony took good care of me and my computer upgrade! Fast, friendly, professional, and expert service along with affordable pricing. He also shared valuable information and I walked away with a new plan and more of an upgrade than I expected. I saved money, time, and I could not have had a better experience. I’m so glad I chose this store and this location. Kevin and Donte were also great. Highly recommend. Excellent iPhone battery replacement service.” – Rhonda
⭐ “If you’re looking for somewhere to get your phone fixed, and someone who cares and has great attention to detail; Anthony is your guy! He is professional and friendly. The repair was completed quickly, the quality is outstanding, and the price was WAY more than fair, and they even offer warranty on the repair. I highly recommend you come to U Break I Fix for any cell phone repairs you need. Excellent service, quick turnaround, and great results. Thank you, Anthony! ☺️ Excellent iPhone battery replacement service.” – Bree
