Jet City Device Repair – Bellevue iPad & iPhone Repair

What customers say:

⭐ “I checked out several places on Yelp for a cracked screen repair and decided on Jet City because of their high ratings—and they absolutely lived up to them. I spoke with Tristan on the phone, and he said they could get me in and out before closing at 7. True to his word, they did exactly that. They replaced my cracked screen with an OEM part and swapped out the battery with a third-party one since they were out of stock of the OEM part. What really stood out was that Tristan was upfront about it—he could’ve just installed it without saying a word, but his honesty says a lot about him and Jet City’s integrity. Excellent service overall. Yes, the repair was pricey, but that wasn’t on them. I’d definitely return if I needed more work done. Thanks again, Tristan!” – Review

⭐ “I had my Microsoft Surface repaired here yesterday, and I couldn’t be more satisfied with the service. The staff was incredibly professional, knowledgeable, and friendly throughout the entire process. They diagnosed the problem quickly, explained everything clearly, and completed the repair faster than I expected. My computer is now running perfectly! What impressed me most was their honesty and attention to detail. They didn’t try to upsell unnecessary services, and their prices were very fair. Highly recommend to anyone in need of computer repairs! Excellent iPhone battery replacement service.” – Vicky

⭐ “I can HIGHLY recommend Jet City Device Repair due to their ease of doing business, great communication, excellent craftsmanship, all at market prices. The random email I sent in was promptly responded to. They had to special order the screen but did not ask for pre payment. They allowed me to schedule a drop off time that it would be worked on in real time. In dropping off the laptop, they were great at explaining what they would do and why. Were sensitive to the data security. Gave me a couple of recommendations to prevent this from happening again. They also had a good sense of humor which never hurts. I hope to not crack my screen again, but when that happens (or my phone), i will quickly find my way back to them. Excellent iPhone battery replacement service.” – Chaz

⭐ “These people are the best. They’ve repaired my kid broken iPad twice, once from a screen reduced to shards, once from water damage, and repaired the motherboard on what I believed was a totally wrecked iPhone, bringing it back to life. In every case they were thoughtful, professional, and understanding. And they consistently finish the work before I expect them to to boot! They’re my go to and I recommend them wholeheartedly. Excellent iPhone battery replacement service.” – Ben

⭐ “I recently brought an iPhone 7 in to have the battery replaced. I hadn’t noticed, but the battery was so swollen that it was forcing the phone’s housing open at the seam. They replaced the battery, but the screen broke in the process. Even though it may not have been possible to save the screen due to the swollen battery, they replaced the screen at no charge. TBH, I was surprised to find a business that values service over short-term profitability. This is a business model built for sustainability, and JCD has earned a new customer for future device repairs.” – Bobb

⭐ “Great to work with – it was easy to make an appointment on their website. After they fixed my charging port, they followed up to make sure everything was ok. I had an intermittent problems charging (99/100 times it worked fine) and they told me to come back in so they could take another look and fix it again as part of their lifetime warranty. Excellent iPhone battery replacement service.” – Catarina

⭐ “I’m always nervous about these kinds of places. They all look like RadioShack from the ‘80s or seen a little sus. NOT THIS PLACE! This place is more like hanging out at a friends house. A very comfy atmosphere and friendly staff make the whole experience delightful. Efficient work at fair prices. Plus….a cute and friendly shop dog! Highly recommend Excellent iPhone battery replacement service.” – William